Shop Policies: 

Hello

The Pink Flamingo Designs is a Fashion label which specialises in unique, vibrant and playful HANDMADE clothing. All ready for you to make a style statement with! 
 
I specialise in all things bright, fun and colourful.

Because I just LOVE making things! 

Each item is made completely by hand from start to finish - by myself!


Please appreciate the beauty of these items, Each item is unique and therefore needs time to be made (Please allow up to 14 days.More than 5 items can take 2-4 weeks.) 

The price of these items reflects the individuality and hard work that goes into them. 

I also offer a MADE TO ORDER Service which caters for all shapes and sizes. If you would like something special making - you know where to find me!

I am also open to other projects so if you need any help - just let me know!

Refunds and Exchanges

REFUNDS: 
I will offer a partial refund if the item is faulty or damaged. This includes Extras and Clothing. (excluding Last Chance)


I DO NOT refund if an item of clothing does not fit. This includes MADE TO ORDER and READY TO BUY items.

Because I list all my items with measurements and link to a size guide - it is the responsibility of the buyer to check thoroughly that the item will fit. 

 

I do not accept refunds on hosiery and earrings for hygiene reasons. 

 
All refunds exclude postage price. 

EXCHANGES: 
I will not accept refunds if the item does not fit but I will offer a refund for the same/ similar price. If the reason for the exchange is that the item does not fit - The buyer is expected to pay the return postage. 

Exchanges will be accepted on tailor made items if the mistake is my fault and I will pay the return postage. 

SIZES: 
I prefer to work from measurements if making MADE TO ORDER items. If measurements are not provided I will make a standard UK size of whichever size is purchased. A link to my size guide is available from my Etsy noticeboard or upon request.
If measurements are not included before I start making the item - I can not be held responsible if it does not fit. 

FEEDBACK:
I rely on your positive feedback and 5* reviews. If you are happy with your purchase, please leave as detailed a review as you can on overall service and experience. 
In the unlikely event that you are not happy with your purchase, please contact me first so I am able to resolve the situation before leaving a bad review. I am unable to rectify anything once the review has been left. 

SALE: 
NO Refunds will be offered on SALE / LAST CHANCE TO BUY items. It will state in the listing if the item is a SALE / LAST CHANCE TO BUY item. 

CANCELLATIONS: 
Please only purchase if you are 100% sure that you want the item. I will cancel in extreme circumstances but please only buy if you want the item. 

Please appreciate that these items are HANDMADE entirely from scratch - with love! 

Please let me know if there are any issues and I will do my best to sort them out. I want to be able to provide you with the best service and I want you to be happy with your purchase! 

Thank you, 

Natasha

SIZES: 
I prefer to work from measurements if making MADE TO ORDER (Please get in touch if you need any help with these) but if measurements are not provided I will make a standard UK size - of whichever size is purchased (from my own size guide) 

FEEDBACK:
I rely on your positive feedback  and 5* reviews. If you are happy with your purchase, please leave as detailed a review as you can. In the unlikely event that you are not happy with your purchase, please contact me first so I am able to resolve the situation before leaving a bad review. I am unable to rectify anything once the review has been left. 
 

EXCHANGES: 
Please check all measurements before purchasing as I do not refund if the item does not fit. I will offer exchanges in exceptional circumstances.

Please appreciate that these items are HANDMADE entirely from scratch, with love!

 

Please let me know if there are any issues and I will do my best to sort them out.

I want to be able to provide you with the best service and I want you to be happy with your purchase! 

If you need any more information on the above. 

                     

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